Difficult subjects can be uncomfortable for both the employer and employee. As a result, these conversations are often postponed or sometimes not had at all. In the long run, this can lead to bigger problems, or even long-term absenteeism. If you want to prevent this, entering the conversation is essential.

One of the biggest challenges in difficult conversations is the fear of negative reactions. The employer worries that the employee may feel attacked or misunderstood, which could disrupt the working relationship. What's more, the right knowledge or communication skills to conduct the conversation in a constructive way are often lacking. Lack of time is also a factor. The hustle and bustle of everyday life often tempts you to procrastinate on these kinds of conversations.

Avoiding sensitive conversations can have serious consequences. Unresolved problems can accumulate and lead to reduced productivity, a bad working atmosphere and higher absenteeism. Employees who do not feel heard may become less involved in the organisation or decide to look for a new job elsewhere. In short, not having these conversations has adverse effects, both at the individual and organisational level.

If you find it difficult to start certain conversations, you can choose to engage an external party. An experienced coach can relieve you of this burden and offer support. This expert knows the right techniques to guide the conversation and create a safe environment. A coach also has many advantages for employees.

A neutral party can mediate without prejudice. The employee feels more freedom to share their concerns, doubts or problems without fear of negative judgement. The anonymity lowers the threshold to actually start a conversation, especially if it is on sensitive topics such as stress, work pressure, conflicts or personal problems. That is why One2Talk offers employees the opportunity to get in touch with a coach anonymously via an app. In three to seven 30-minute sessions, live or online, the coach will work with the employee in a solution-oriented manner.

Having difficult conversations is part of being a good employer. If you offer your employees an anonymous coach, they can let off steam in good time so that problems do not pile up. The result? Healthier, more productive and committed employees. If you want to find out more about anonymous coaching and the benefits for your organisation, please feel free to contact me. I will be happy to tell you all about it.